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Medical Transcription Outsourcing - Availing Specialty Services

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Medical transcription plays an important role in the healthcare process by creating patient records from audio files of the patient-healthcare professional encounter.
The process of creating patient medical records has distinguished itself as a service separate from that of being a medical secretary or that of medical coding and billing.
However to understand the specific role of these services in the healthcare process it is important to understand what makes it a specialty service.
This will help us understand why it is important for a healthcare facility to outsource this function to make the process of creating patient records efficient, effective and economical.
What makes medical transcription a specialty service? To understand why it is considered a specialty service it is important to understand the meaning of the word "specialty" and see how it applies in this context.
The word specialty has been defined as a special pursuit, an occupation, an aptitude, having a skill, state of being special or distinctive, and a service of particular superiority.
These services fits the parameters as defined by this definition of specialty.
  • Providing these services would be considered a special pursuit requiring the transcription vendor to gear the whole organization to provide this service.
    Professional services are a culmination of the right people, the right processes and the right technology
  • Providing these services would be considered an occupation having certain parameters for performance and operating on the basis of a strict code of ethics
  • Providing services that are timely, accurate, secure and cost-effective require the service provider has to have the right aptitude.
    This will enable them to use a team with requisite training to ensure high standards of quality service and using technology to provide maximum utility with ease of use
  • It is a specialty service in that it is distinctive from other services like billing or that provided medical secretaries.
    Not only that this service caters to healthcare professionals, who are specialized in distinct areas of medicine.
    This requires transcriptionists working on this process to specialize in transcribing for one or two specialties making them domain experts
It can be concluded that medical transcription requires enormous dedication and focus, not to mention investment towards manpower and technology to be effective.
Therefore it makes sense for healthcare facilities to outsource these services to a professional service provider to ensure that they can focus on their core business; that of providing quality healthcare, profitably while meeting all statutory regulations.
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