Some customers don't see real differences between shipping companies. In point of fact, they see only what they want to see, pay most attention to price of services and don't want to know about anything else. They're not interested in what's going on with their boat during shipping, they just want professionals to take the boat from them and - later, after a few days or weeks - to deliver it to a chosen destination. Truly, that's comfortable. However, this isn't the most populous group. Much more customers want to know everything about the boat, shipping process, and the yacht transport company as a whole. They want to be informed about each stage of shipping, about who and what is going to do with the boat or yacht, and how long it's going to take. However, they don't influence on the services. They just want to know and no one could blame them for that. Curiosity is definitely a human's feature. On the other hand, there are people who knows everything better - they're horrible to every company, regardless of the branch or the market. They might not have graduated a preliminary school, but they're masters in science, physics, shipping, and many other things. Sometimes it's even though that no customers is better than such customers.

However - on the other hand - there not only are the customers who don't distinguish yacht transport companies. There also are companies which treat all customers equal. And the fact is that they're not the favorite ones. A lot has changed during a few previous decades and - currently - no one wants to be treated like the others. He wants to know he's an individual to the company so he demands special treatment. And it's up to the company whether it's going to ensure such a treatment.

Some customers don't see real differences between shipping companies. In point of fact, they see only what they want to see, pay most attention to price of services and don't want to know about anything else. They're not interested in what's going on with their boat during shipping, they just want professionals to take the boat from them and - later, after a few days or weeks - to deliver it to a chosen destination. Truly, that's comfortable. However, this isn't the most populous group. Much more customers want to know everything about the boat, shipping process, and the yacht transport company as a whole. They want to be informed about each stage of shipping, about who and what is going to do with the boat or yacht, and how long it's going to take. However, they don't influence on the services. They just want to know and no one could blame them for that. Curiosity is definitely a human's feature. On the other hand, there are people who knows everything better - they're horrible to every company, regardless of the branch or the market. They might not have graduated a preliminary school, but they're masters in science, physics, shipping, and many other things. Sometimes it's even though that no customers is better than such customers.

However - on the other hand - there not only are the customers who don't distinguish yacht transport companies. There also are companies which treat all customers equal. And the fact is that they're not the favorite ones. A lot has changed during a few previous decades and - currently - no one wants to be treated like the others. He wants to know he's an individual to the company so he demands special treatment. And it's up to the company whether it's going to ensure such a treatment.