With the turn of the decade came an abrupt realization of the benefits of Business Process Outsourcing. More and more CEOs are now discovering that the returns of investments as well as the savings in outsourcing are far greater. But who are the new players in this industry and what have we got to look forward to in the coming months?

In 2011, we are no longer looking at simple trading, banking, and insurance outsourcing but automobile, sales, e commerce, media and telecom. Just about any business on the web that caters to its customers will very well see itself branching out. This year, we can expect:

1. Higher demand for global delivery. The search for the perfect outsourcing partner will begin with its track record. Do you have proof of your success? And can you deliver the demands that are asked of you? These are the questions that an outsourcing firm will definitely be egged to answer and of course the pressure is on as outsourcing services begin to compete.

2. The mobile trend leverage. Today's outsourcing is expanding and the technology in demand is mobile software. Can you extend your services to the mobile generation? Let's face it, landing pages are just a fraction of what you need to gain your leads and mobile applications are soaring high these days. If you haven't gone mobile, it's about time you thought about it and implemented a strategy into your business model.

3. Online lead generation. As mentioned, the internet is soaring this year and lead generation techniques are becoming more advanced with the help of social media. It's all about extending our customer relations and making it easier for them to get in touch with our services.

What industry are you in? And have you looked into business process outsourcing yet? Find out what Sidekiiks can do for you today.