End System Processes

• 1). Press the "Ctrl," "Shift" and "Esc" keys at the same time to start the Task Manager.
  
  
• 2). Click the "Processes" tab in the Task Manager's window.
  
  
• 3). Select "defender32.exe" from the list of the processes and click "End Process" at the bottom of the window.
  
  
• 4). Repeat Step 3 for "bqsy.exe," "CcEvtSvc.exe," "seres.exe" and "svcst.exe."
  
  
• 5). Close the Task Manager.
  
  

Remove Registry Entries

• 1). Go to the "Start" menu, type "Regedit" in the "Start Search" box and hit "Enter" to start the Registry Editor.
  
  
• 2). Click the "Edit" file menu option in the Registry Editor's window, select "Find," type the following registry string in the search field and hit "Enter":
  
  mserv
  
  Delete all search results.
  
  
• 3). Repeat Step 2 for the following registry entries:
  
  bqsy
  RUNNING PROGRAMsvcst.exe
  RUNNING PROGRAMfndn8vq.exe
  RUNNING PROGRAMsetup.exe
  0472FB67-09DD-4E92-8262-1BFC16CDB075
  055E73DE-D97D-40B7-A20C-75A5C75248A7
  
  
• 4). Close the Registry Editor.
  
  

Unregister DLL

• 1). Go to the "Start" menu, type "cmd" in the Start Search box and hit "Enter" to start the command line window.
  
  
• 2). Type "regsvr32 /u iehelpmod.dll" in the command line window and hit "Enter" to unregister the DLL.
  
  
• 3). Close the command line window.
  
  

Find and Delete Files

• 1). Go to the "Start" menu, type "defender32.exe" in the "Start Search" box and hit "Enter." Delete all search results.
  
  
• 2). Repeat Step 1 for "bqsy.exe," "CcEvtSvc.exe," "seres.exe," "svcst.exe" and "iehelpmod.dll."
  
  
• 3). Restart your computer.