2002 ASHP Leadership Conference on Pharmacy Practice Management
2002 ASHP Leadership Conference on Pharmacy Practice Management
Conflict in the workplace is inevitable, especially during work-force shortages, rapidly evolving technology, and increased pressure to do more with less. In such an environment, pharmacy leaders need a broad repertoire to manage these situations. They must be negotiators. They must understand the characteristics of today's mobile and diverse work force. They must support growth in their existing staff and undertake innovative efforts to recruit new pharmacists. They must track the development and diffusion of new medications and technology. As if this were not enough, pharmacy leaders must also demonstrate and document the value of drugs and pharmaceutical services.
These are among the ideas that emerged from ASHP's Seventh Annual Leadership Conference on Pharmacy Practice Management, held October 11-13, 2002, in Washington, D.C. The theme of this year's meeting was "Leadership in a Challenging Environment: Navigating the Forces of Change."
The event began with two presentations on interpersonal relations in the workplace. Kathleen Riley Cuff described a situational leadership model designed to help workers achieve optimal performance. Wayne M. Sotile, Ph.D., described intergenerational differences in the workplace and outlined strategies that leaders can use to create a cohesive work force.
Day 2 featured five half-day workshops, each of which was offered twice.
On the final day, Sara J. White, M.S., delivered a presentation on pharmacy work-force shortages. Three pharmacy directors used case studies to describe how they are coping with staffing needs. The conference concluded with a presentation by William Kahn, Ph.D., on creating a motivational environment.
Conflict in the workplace is inevitable, especially during work-force shortages, rapidly evolving technology, and increased pressure to do more with less. In such an environment, pharmacy leaders need a broad repertoire to manage these situations. They must be negotiators. They must understand the characteristics of today's mobile and diverse work force. They must support growth in their existing staff and undertake innovative efforts to recruit new pharmacists. They must track the development and diffusion of new medications and technology. As if this were not enough, pharmacy leaders must also demonstrate and document the value of drugs and pharmaceutical services.
These are among the ideas that emerged from ASHP's Seventh Annual Leadership Conference on Pharmacy Practice Management, held October 11-13, 2002, in Washington, D.C. The theme of this year's meeting was "Leadership in a Challenging Environment: Navigating the Forces of Change."
The event began with two presentations on interpersonal relations in the workplace. Kathleen Riley Cuff described a situational leadership model designed to help workers achieve optimal performance. Wayne M. Sotile, Ph.D., described intergenerational differences in the workplace and outlined strategies that leaders can use to create a cohesive work force.
Day 2 featured five half-day workshops, each of which was offered twice.
On the final day, Sara J. White, M.S., delivered a presentation on pharmacy work-force shortages. Three pharmacy directors used case studies to describe how they are coping with staffing needs. The conference concluded with a presentation by William Kahn, Ph.D., on creating a motivational environment.
Source...