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In-Depth Review of Mozy 2.0 Online Backup Solution

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Introduction MozyPro Backup is the commodity of the Decho Corporation which is a wholly owned subsidiary of the EMC2 Corporation, a fortune 500 company.
Decho was founded in 2005.
They currently have head-quarters in Seattle, Washington with subsidiary offices in Pleasant Grove, Utah; London, England; Shanghai, China; Montreal, Canada; and Bangalore, India.
Mozy currently has over 1,000,000 customers and over 50,000 businesses, managing a total of over 25 petabytes of files - that's twenty-five thousand terabytes or 25,000,000 gigabytes! Features Security Options MozyPro is an incredibly secure online backup solution.
All traffic to and from the Mozy servers is encrypted with 128bit SSL encryption which is the internet standard.
Once on the servers your data is encrypted with either 448bit Blowfish technology or your own 256bit AES private key encryption.
This is the best available security.
As for server security, the data centers implement round-the-clock on-site monitoring and security, state-of-the-art fire detection and suppression power distribution and seismic safeguards that can handle a 7.
5 magnitude earthquake.
Backup Options Mozy provides block level incremental online backups and can be configured to backup either on a schedule or invisibly in the background.
In our tests, it took less than half an hour to backup 2Gb of data on a home 8mbps DSL line uploading and downloading additional data.
Also, because of the block level nature of Mozy's backup process, open or locked files can be backed up easily.
A progress indicator is available if you click on the icon in the system tray.
When first setup Mozy Online Backup will backup all the current user's profile files including documents, music, videos, etc.
However, it is an easy task to add or remove folders and files to/from the backup profile.
The Home editions do not allow backup of network drives although the Pro and Enterprise editions do.
None of the versions accept backup of removable media.
The commercial editions - MozyPro and MozyEnterprise - accept online backup solutions to manage Exchange server, SQL server and LDAP directories such as Active Directory and Lotus Notes.
Restore Features File restore is by request on the web portal, the desktop application or by right-clicking in a folder and selecting restore.
Once a restore is requested, Mozy packages all the files requested into a special file and sends an email to you when the restore is ready for restoring.
File versioning is available on all backed up media, so you can choose to restore an older version of any file you have backed up.
Files can be restored to their original location or to any location of your choosing.
Control and Analysis MozyPro Online Backup fits in with your needs by allowing you to manage how much CPU and bandwidth are accessible to the program.
These can be easily oriented from the desktop application.
Proxy servers are also supported and Mozy can be configured to use these via the desktop application.
All activity that Mozy carries out is logged and can be examined either from the desktop application or via the web portal.
Interface MozyPro provides a great deal of information and allows centralized configuration and logging which is ideal to manage backups on PCs and laptops that may not even be in the same office.
Multiple accounts can be setup as well as multiple devices.
A more controlled portal is provided with MozyHome.
Device Support Currently Mozy Online Backup only supports backup of MAC and PC clients.
In addition MozyPro backs up MAC And PC servers.
Limitations:
  • MozyHome cannot be applied commercially.
  • The basic free account is limited to 2Gb of storage though this can be enlarged by getting other people to enroll.
    For every extra signup you get an extra 250Mb of storage.
  • There are no limits set on the size or type of individual files.
  • There are also no limits on the quantity of data backed up or restored.
  • Mozy free allows backup of 2 devices under 1 user account; MozyHome allows upto 5 devices but each additional device will cost $4.
    95 per month per device.
  • Both MozyPro and MozyEnterprise give infinite devices and users but there is a charge for each device.
  • File retention - the amount of time a file remains available for restore after it has been 'deleted' - is 30 days for all account types.
File Sharing and Collaboration MozyPro is not a file sharing or collaboration tool.
It is a backup service.
That being said, it does support sign-in, sign-out and multiple levels of security to an individual file level.
Synchronization You can synchronize multiple devices.
Web 2.
0 Integration
Mozy does not provide social networking integration.
Customer Support Mozy's customer support is really good: They provide detailed user guides, full FAQs and a knowledge base.
There is also a blog and plenty of testimonials and case studies accessible.
Email support is available to all types of accounts, but, phone support is only available to MozyPro and MozyEnterprise users and live chat is not usable to free users.
Ease of Use MozyHome is very effortless to use.
You can go from sign up to backup in less than 5 minutes and it truly is a 'set it and forget it' method.
MozyPro has a slightly harder learning curve but this is understandable since it provides lots more features.
Summary If you are hunting for a reliable, set-it-and-forget-it solution that does not cost the earth, can grow or decrease to match your needs and is a snap to configure then Mozy Online Backup is your best solution.
If you are trying to backup huge amounts of information that changes on a routine basis then there are better and cheaper solutions available.
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