Training For Recruitment Consultants: How To Boost Your Team"s Productivity
When you are training your recruitment consultants as a recruitment manager, you are probably very interested in anything that will make your team be more efficient. While a lot of things like good time management, and implementing processes can help you keep your recruitment consultants working productively, what a lot of managers forget to address is how efficiently their team use the time they spend actually talking to candidates and clients.
To the untrained eye the time a recruitment consultant spends on the phone interviewing and screening candidates looks like working time spent on vital tasks, and certainly not a drain on their productivity, but how much time is being wasted by asking the wrong questions and not being truly adept at drawing out the important information? That helps to decide if this is the candidate from heaven that will be easy to place.
Where inefficient interviewing could be letting you down
Many recruitment consultants ask questions on autopilot, not changing the line of questioning dynamically according to what the candidate is telling them. They also use whole lines of questions to find out about a person's current situation, their working goals, their reason for looking for a new job and their skills when a single, better thought out question would actually help them get all of this information.
Inefficient interview questions don't just make your recruiters' jobs more time consuming and labour intensive, but can also put off good candidates. A strong candidate looking for work in today's current job climate may be talking to several recruiters each day. Put yourself in their shoes, a robotic interviewing style that doesn't feel like it is getting to the heart of what they want may make them feel that this is not the recruitment agency they want representing them. Remember that to a candidate, being interviewed by a recruiter is not the same as being interviewed by an employer, and they can easily begin to feel like their time is being wasted.
Interview training can sharpen your whole team's interviewing skills fast
Chances are, everyone you have in your recruitment team has their own interview style, and their own bad habits that make their interviews less productive than they could be. At the same time, they are all likely to be reasonably competent and well trained in interviewing, and wouldn't get much benefit from a back-to-basics interview training course.
This is why a good group training session that focuses on advanced interview skills, and which helps them identify their own weak areas and mistakes as well as introducing them to some more effective questions to try, can be the best way to instantly raise the quality of the interviews everybody on your team. Often, this kind of training can also give a boost to enthusiasm too, as it forces the team to look at a part of their job that may have become routine in a new light. A short training course that only takes them away from their jobs for one day can be all it takes to fix any issues in their interviewing approaches, and help them perform more effectively in this crucial element of their work.
To the untrained eye the time a recruitment consultant spends on the phone interviewing and screening candidates looks like working time spent on vital tasks, and certainly not a drain on their productivity, but how much time is being wasted by asking the wrong questions and not being truly adept at drawing out the important information? That helps to decide if this is the candidate from heaven that will be easy to place.
Where inefficient interviewing could be letting you down
Many recruitment consultants ask questions on autopilot, not changing the line of questioning dynamically according to what the candidate is telling them. They also use whole lines of questions to find out about a person's current situation, their working goals, their reason for looking for a new job and their skills when a single, better thought out question would actually help them get all of this information.
Inefficient interview questions don't just make your recruiters' jobs more time consuming and labour intensive, but can also put off good candidates. A strong candidate looking for work in today's current job climate may be talking to several recruiters each day. Put yourself in their shoes, a robotic interviewing style that doesn't feel like it is getting to the heart of what they want may make them feel that this is not the recruitment agency they want representing them. Remember that to a candidate, being interviewed by a recruiter is not the same as being interviewed by an employer, and they can easily begin to feel like their time is being wasted.
Interview training can sharpen your whole team's interviewing skills fast
Chances are, everyone you have in your recruitment team has their own interview style, and their own bad habits that make their interviews less productive than they could be. At the same time, they are all likely to be reasonably competent and well trained in interviewing, and wouldn't get much benefit from a back-to-basics interview training course.
This is why a good group training session that focuses on advanced interview skills, and which helps them identify their own weak areas and mistakes as well as introducing them to some more effective questions to try, can be the best way to instantly raise the quality of the interviews everybody on your team. Often, this kind of training can also give a boost to enthusiasm too, as it forces the team to look at a part of their job that may have become routine in a new light. A short training course that only takes them away from their jobs for one day can be all it takes to fix any issues in their interviewing approaches, and help them perform more effectively in this crucial element of their work.
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