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How to Communicate With Non-English Speakers

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Instructions

1

Listen for recognizable words. A stream of unrecognizable words can be discouraging. A few key words will reveal the content of the message. For example, a non native English speaker may state the name of a soft drink. Don't try to decipher the other words in his message. Instead, assume he desires to obtain the beverage.
2

Use simple words and sentences. These are easier for a non native English speaker to follow, particularly those who are just beginning to learn English.
3

Keep the volume reasonable. Speaking in a loud voice will not improve the comprehension of a non native English speaker with normal hearing.
4

Slow the pace. A rapid fire of words is difficult to follow. Enunciate syllables clearly. A Non native English speaker can become embarrassed when pronunciations are exaggerated.
5

Rephrase rather than repeat. When a non native English speaker does not understand a message, state it with new words or in a new way.
6

Maintain welcoming body language. This is positive for communication. Smile, nod and keep palms visible. Make eye contact without glaring. Stand at a comfortable conversational distance.
7

Supplement verbal communication with other methods. Use pictures and point to objects. Write the message. Act out words, particularly verbs, or the entire message.
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