How Medi-Cal Providers Can Find Who Has Medi-Cal

• 1). Log onto the State of California's Medi-Cal database.
  
  
• 2). Search by the person's name, social security number, or benefit identification card number.
  
  
• 3). Check the eligibility codes to determine whether the person's eligibility is active.
  
  
• 4). Call the private Medi-Cal eligibility phone number when you need to verify questionable items, such as when the codes show that a member is inactive although they believe they are eligible, when there are questions regarding the amount due from the patient, or when there are questions concerning other healthcare coverage.
  
  
• 5). Instruct the patient to call their Medi-Cal worker if unable to verify eligibility.
  
  

How to Find Out if You or Your Dependents Have Medi-Cal

• 1). Locate the phone number to your local Medi-Cal office.
  
  
• 2). Call the Medi-Cal office and ask to speak to your caseworker. You will be asked for your case number and/or social security number.
  
  
• 3). Ask your worker for the status of your family's Medi-Cal eligibility. You may need to reapply for some or all members.