Every business ought to be prepared for the unforeseen so when an employee makes a complaint or has a grievance you must know how to deal with the issue effectively as well as in a professional manner. For anyone who is unsure of the way to turn it is vital to seek employment law advice, and employment law solicitors are the most useful people to ask. You need to ensure that you follow all relevant components of the Employment Law Act and certain procedures.
You need to be sure that you've got a thorough understanding of the two forms of employment rights. Parliament has formulated and governs statutory rights like unfair dismissal and discrimination.
The very first thing staff ought to do when they have a complaint or perhaps a grievance relating to their job is always to consult a line manager. The problem should be taken seriously and hopefully be solved to the satisfaction of both the company and employee at this level. If this should be impossible, perhaps because of the specific type of grievance lodged, the process must become more involved. The HR or Personnel department will become involved at this time and so they might need to get employment law advice so that they can determine what to do next. Your business might not have an HR department. If that's the case, it is a good idea to find employment law solicitors to be able to receive professional employment law advice.
Employees should be informed how to raise a grievance and the way to do this is to create a proper procedure outlining the process and what they have to do if they have a problem. Compliance with the Employment Law Act is made simpler when the procedure is written up with advice from an expert in employment law.
Discipline and complaint rules and processes must be plainly articulated and provided to employees in written form. Many companies have a central source where employees can see literature and information. If you have an HR department they will usually handle this documentation and ensure that it's kept up to date and relevant. Making sure that you obtain sound employment law guidance will help guarantee your company's full adherence to the provisions of the Employment Law Act.
You need to be sure that you've got a thorough understanding of the two forms of employment rights. Parliament has formulated and governs statutory rights like unfair dismissal and discrimination.
The very first thing staff ought to do when they have a complaint or perhaps a grievance relating to their job is always to consult a line manager. The problem should be taken seriously and hopefully be solved to the satisfaction of both the company and employee at this level. If this should be impossible, perhaps because of the specific type of grievance lodged, the process must become more involved. The HR or Personnel department will become involved at this time and so they might need to get employment law advice so that they can determine what to do next. Your business might not have an HR department. If that's the case, it is a good idea to find employment law solicitors to be able to receive professional employment law advice.
Employees should be informed how to raise a grievance and the way to do this is to create a proper procedure outlining the process and what they have to do if they have a problem. Compliance with the Employment Law Act is made simpler when the procedure is written up with advice from an expert in employment law.
Discipline and complaint rules and processes must be plainly articulated and provided to employees in written form. Many companies have a central source where employees can see literature and information. If you have an HR department they will usually handle this documentation and ensure that it's kept up to date and relevant. Making sure that you obtain sound employment law guidance will help guarantee your company's full adherence to the provisions of the Employment Law Act.
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