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What You Need to Know Regarding Bug Tracking

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Bug tracking, including bug tracker online programs provide important services for both large and small businesses alike.
So what are these tools, what's their history, and what are the advantages and disadvantages of using them? This article will cover all of these important issues so that companies - no matter what the size or situation - can decide for themselves if they would like to purchase the software.
What are Bug Tracking Systems? Bug tracking systems or specific types of software that companies can purchase that will track and record bugs or issues so that companies can fix them.
Some systems record their software and send it out when it is purchased so that if there is a common error customers do not need to contact anyone at all; they simply need to look up what this popular issue is in the list of issues that is sent with the software and solve the problem on their own.
Bug tracker online is a self-descriptive term - it's simply the product that is featured through a website or a system that can be downloaded, usually for free, from certain websites.
For companies that choose to work from home and are located around the globe there is also the cloud based bug tracker that works with the cloud computing system.
Who developed the first bug tracking system? Some sources say that bug tracking systems were developed as early as the 1940's with a pen and paper.
In the early nineties this system grew into using spreadsheets on computers.
It was Alex Wang however that developed the first computerized bug tracking system for the company that he worked for at the time, Synology, Inc.
While this system was more complex than a pen and paper or simple spreadsheet it was still one of the more simplified versions of bug tracking and feedback recording software.
What are the advantages and disadvantages to the bug tracking system? As with any type of technology that has developed over time, there will always be promoters and critics in the world.
Lucky for this bug tracker online software, there are more advantages to disadvantages.
One of the biggest advantages to this type of software is something that was previously mentioned - the fact that all of the issues that are submitted are recorded and kept track of.
This provides engineers an easy way to go back and fix solutions that are similar to one another in a similar format.
This is also beneficial for customers, if the companies send their list of issues out with their products because customers can simply look through this list and find the solution to their problem on their own.
Miscommunication is perhaps the biggest fault in this process and there is nobody to blame for it.
Customers and companies alike simply need to remember to be civilized and respectful when addressing their complaints.
Both parties are likely to be frustrated to a certain extent and it is therefore important to remain calm and be patient while problems are resolved.
Now that companies know all the important information there is about bug tracker online tools and other bug tracking systems, they can make their own decisions about whether they will purchase one of these types of software or go about tracking their issues in a different way.
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