Believe it or not, one of the things that a small business owner needs to learn aside from how to run a cleaning business is to deal with personnel.
The house cleaning business is a small and simple, relatively easy kind of business.
It is easy to run, easy to handle, and employees are few.
However, as your business grows, so does your client list, and so does the number of employees that you hire.
That is when you need to have good interpersonal skills - especially in dealing with your personnel.
Commending a Job Well Done When your employee has done well on a job he or she has just completed, praise them.
By doing so, you are actually motivating them to keep doing it or even strive to do much better on their succeeding jobs.
This kind of action actually opens cleaning business opportunities for you because when you praise them, they become happy; and happy people work best.
If they are happy with their job, they are motivated - that is what you want.
So always commend them on a job well done.
It will also show that as their boss, you do appreciate their hard work and efforts.
Expressing Negative Feedback Compared to commending your employee on a job well done, expressing negative feedback can be quite a difficult thing to do especially if you don't like confrontations.
However, it must be done.
As their employer, always remember that your personnel and staff are humans and are entitled to make mistakes too since no one is perfect.
So patiently tell them what they have done that is wrong and ask them why it occurred.
This way, you can find out if there are underlying reasons as to why and so you can help them solve it, thus preventing the same incident to occur again.
Now what happens if it keeps on occurring? Patiently ask the employee why he keeps on doing it, and tell him that you can't tolerate that in your company and if he continues to do so, he will be let go.
That way, you gave a fair warning, and the next mode of action is up to him.
Settling Problems Among Employees In the workplace you can't help it if some employees will soon develop a rift among themselves.
For someone who knows how to run a cleaning business, you know very well that if this exists they can't work well.
So help them settle it - it will make them happy again, and it's an advantage to your business as well.
So keep your house cleaning business alive and growing, open more cleaning business opportunities - work with your employees as a family.
The house cleaning business is a small and simple, relatively easy kind of business.
It is easy to run, easy to handle, and employees are few.
However, as your business grows, so does your client list, and so does the number of employees that you hire.
That is when you need to have good interpersonal skills - especially in dealing with your personnel.
Commending a Job Well Done When your employee has done well on a job he or she has just completed, praise them.
By doing so, you are actually motivating them to keep doing it or even strive to do much better on their succeeding jobs.
This kind of action actually opens cleaning business opportunities for you because when you praise them, they become happy; and happy people work best.
If they are happy with their job, they are motivated - that is what you want.
So always commend them on a job well done.
It will also show that as their boss, you do appreciate their hard work and efforts.
Expressing Negative Feedback Compared to commending your employee on a job well done, expressing negative feedback can be quite a difficult thing to do especially if you don't like confrontations.
However, it must be done.
As their employer, always remember that your personnel and staff are humans and are entitled to make mistakes too since no one is perfect.
So patiently tell them what they have done that is wrong and ask them why it occurred.
This way, you can find out if there are underlying reasons as to why and so you can help them solve it, thus preventing the same incident to occur again.
Now what happens if it keeps on occurring? Patiently ask the employee why he keeps on doing it, and tell him that you can't tolerate that in your company and if he continues to do so, he will be let go.
That way, you gave a fair warning, and the next mode of action is up to him.
Settling Problems Among Employees In the workplace you can't help it if some employees will soon develop a rift among themselves.
For someone who knows how to run a cleaning business, you know very well that if this exists they can't work well.
So help them settle it - it will make them happy again, and it's an advantage to your business as well.
So keep your house cleaning business alive and growing, open more cleaning business opportunities - work with your employees as a family.
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