- 1). Double-click the speaker icon in the lower right corner of the desktop. A window appears with all of the audio features. Make sure none of these are muted (uncheck the "Mute" box if you find some are), then turn up the audio on the different features. This ensures the audio is not turned down so you are unable to hear it.
- 2). Look to see if you have any headsets connected to the laptop. If there is something connected to the "Line Out" port of the laptop, no audio is going to play through the systems speakers.
- 3). Check that you have the laptop speakers selected as the device creating the audio for the Windows XP laptop. Click "Start," "Control Panel," then "Sound." Make sure the laptop speakers are selected (if not, click the audio playback pull-down menu and choose the laptop speakers), then click "Apply."
- 4). Download the drivers for the Windows XP laptop. If the drivers have been removed from the system, the computer is unable to produce any audio. Navigate to the laptop's manufacturing site, then choose "Support," "Downloads and Drivers," then enter in the model number of your computer, select "Windows XP" as the operating system, then choose the "Audio Driver" download. Once the drivers have finished downloading, double-click the file, follow the installation prompts of the driver wizard and click "Install" to install the driver. Once complete the laptop computer is ready to begin playing audio again.
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