- 1). Disconnect any external hard drives, smartphones, MP3 players or any other devices connected to your computer, and remove any CDs or DVDs from your computer.
- 2). Click the "Start" icon on the Windows taskbar. Click the arrow to the right of "Shutdown," then click "Restart."
- 3). Press and hold the "F8" key while your computer boots up to access the Advanced Boot Options menu.
- 4). Highlight "Safe Mode" using the arrow keys on the keyboard, then press "Enter." The HP Pavilion boots up in Safe Mode.
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